Shipping policy

Shipping & Return Policy

Last Updated: June 2026

Welcome to gadgetex.shop. We are committed to delivering your orders quickly and efficiently. Please read our shipping and return policy carefully.

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.

Delivery Time

Standard delivery time is 7 business days from the date of shipment.
Delivery times may vary depending on your location, courier service availability, and unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order is shipped, tracking information will be provided via email or SMS, where available.

Return Policy

5-Day Return Policy

We offer a 5-day return policy from the date you receive your order.

To be eligible for a return:

The item must be unused and in its original condition.
The item must be returned in its original packaging.
Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items may not be eligible for return:

Used or damaged products caused by customer misuse.
Products returned without original packaging.
Customized or special-order products.

Return Process

To initiate a return, please contact our support team at:

Email: gadgetexonlineshop@gmail.com

Our team will provide return instructions and assist you throughout the process.

Refunds

Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed within 7–10 business days to the original payment method.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery at gadgetexonlineshop@gmail.com with photos of the item.